All our products include a 1 year warranty.
The present warranty doesn´t cover: paint change, stripping, oxidation state, wrong assembly or maintenance, modification of components, surface dents and scratches or incorrect usage.
The following examples show what won´t be covered by warranty: worn out or damaged grips; plastic products (seats, bar ends, pedals and others). This was due to natural wear and tear.
But, Erigen BMX will be taken into account any complaint claims and will check condition of components.
This warranty applies only to the original buyer. And, the original buyer may request a product claim accompanied by purchaser´s sales receipt. Compliance with such a condition is essential to ensure the warranty process.
Erigen BMX won´t cover the warranty for second buyers.
The client needs to bring the products to the store where purchased it for the warranty process. If you buy via online, send us an email to email@example.com with the proper information. Throughout the warranty process we guide all our clients, step by step by our specialized staff.